Overview
Our refund and returns policy lasts 14 days. If 14 days have passed since your purchase, we can’t offer you a full refund or exchange.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
To complete your return, we require a receipt or proof of purchase. Please do not send your purchase back to the manufacturer.
Once your return is received and inspected, we will send you an email notification confirming receipt of the returned item. We will also notify you of the approval or rejection of your refund.
If approved, your refund will be processed and a credit will automatically be applied to your original method of payment within a certain number of days.
Late or Missing Refunds
If you haven’t received a refund yet, please follow these steps:
- Check your bank account again.
- Contact your credit card company, as it may take some time before your refund is officially posted.
- Contact your bank. There is often processing time before a refund is completed.
If you’ve done all of this and still have not received your refund, please contact us at [email protected].
Sale Items
Only regular priced items may be refunded. Sale items cannot be refunded.
Exchanges
We only replace items if they are defective or damaged. If you need to exchange an item for the same product, please email us at [email protected]
Shipping Returns
Once your return request is approved, we will email you the return shipping instructions and shipment details
You will be responsible for paying your own shipping costs for returning the item. Shipping costs are non-refundable. If a refund is approved, the cost of return shipping will be deducted from your refund.
Depending on your location, delivery time for exchanged products may vary.
For higher-value items, we recommend using a trackable shipping service or purchasing shipping insurance. We do not guarantee that we will receive your returned item.
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Need Help?
Contact us at [email protected] for any questions related to refunds and returns.